Had an accident? Know your legal rights

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say. Call Peter James Motor Group first after an accident.

Your Car. Your Right to Choose Your Repairer

Know your legal rights

Your Car. Your Right to Choose Your Repairer

Whilst our car repair work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.

If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.  

Also, your insurers 'recommended repairer' may not hold the BSi Kitemark approval for vehicle body repair like we do here at Peter James Motor Group in Dagenham Essex.

call us first

Non Fault Accident Assistance Dagenham

If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give Peter James Motor Group in Dagenham, a call FIRST and take advantage of our complimentary car accident assistance service, including: 

  • Recover your vehicle if undrivable
  • Supply you with a replacement hire vehicle so you are kept mobile
  • Our expert body accident repair technicians return your vehicle back to its original standard at our bodyshop facility in Dagenham
  • You’ll have no policy excess to pay
  • We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.
Non Fault Accident Assistance Dagenham
Courtesy Cars & Mobility

Courtesy Cars & Mobility

Here at Peter James Motor Group in Dagenham, we have a selection of manual and automatic courtesy cars available to keep you mobile whilst we are repairing your vehicle. Subject to availability.

We can also arrange local collection and delivery of your car within a certain radius.

If you require recovery of your undrivable vehicle after an accident we can arrange for your car to be transported back to our state-of-the-art bodyshop repair facility in Dagenham and repaired by our skilled technicians.

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