TOP 10 REASON WHY YOU SHOULD USE PETER JAMES FOR BODYWORK REPAIRS, MOT AND SERVICING YOUR CAR:
FREE collection & delivery
Main dealer alternative - Save up to 50% without effecting your warranty
Diagnostic & Air-con specialists
FREE wash and vacuum with each service
MOTs only £27.42 (FREE with GOLD service or just £12.00 with SILVER service)
We always call and quote before carrying out any work
FREE Mobile bodywork estimates - WE COME TO YOU!
German Car Specialist - Mercedes, BMW, Audi and VW
Servicing from £99.95 including VAT
We deal with ALL insurance companies and guarantee a replacement car
Peter James Motor Group offer the highest possible standard for bodywork repairs as we hold the prestigious BSI Kitemark and we are an RAC approved Bodyshop. Ensuring that all vehicle bodywork repairs have been carried out safely, competently and at a fair price.
Our Lifetime Guarantee* on all bodywork further ensures that all repairs have been carried out to manufacturers specifications and are fully approved by Trading Standards.
At Peter James Motor Group we pride ourselves on our vast experience of vehicle diagnostics. Using the very latest equipment we are able to communicate with your vehicles on board computers which in turn allow us to identify and rectify management faults. These faults usually eliminate one of your dash warning lights eg. Engine Management, airbag or ABS fault lights.
We are able to work on any make or age of vehicle, petrol or diesel.
We are part of the GroupAuto.co.uk network and we have been approved by Trading Standards.
To ensure standards are maintained, garages must take part in a programme of quality and performance checks to ensure standards are maintained.
Aims of the GroupAuto.co.uk Code of Practice
The purpose of the Code is to set out the standards and practices of a GroupAuto.co.uk garage so that you can make an informed and favourable decision as to the suitability of the services on offer.
All GroupAuto.co.uk garages are required to comply with the provisions of the Code and fulfil all relevant statutory and legal requirements, in particular those relating to Trading Standards, Health and Safety, Environmental Protection and Employment.
All GroupAuto.co.uk garages aim to offer an outstanding level of care and attention, as well as the highest standards of workmanship.
What is in the GroupAuto.co.uk Code of Practice?
The Code explains the operational standards and procedures that GroupAuto.co.uk garages will employ to ensure customers receive a proficient level of care and attention.
It describes how the GroupAuto.co.uk garage will handle important legal and commercial measures in order to give further support to its customers.
The GroupAuto.co.uk garage have a strong commitment to customer satisfaction and therefore would like to work with the customer to resolve any complaint fairly and quickly. Should, despite these efforts, the complaint remain unresolved, then the customer has the option of pursuing independent arbitration. The Code describes the complaint handling procedure.
Customers of the GroupAuto.co.uk garage network have a real opportunity to help make the GroupAuto.co.uk Code of Practice work to best possible effect, also to help GroupAuto.co.uk monitor and improve the performance of individual garages. The Code details how customers can assist.
Finally, the Code ensures GroupAuto.co.uk garages follow the provisions of the Code and also further develop the Code so that it remains of benefit to the consumer.
*Exclusions to Lifetime Guarantee: Scratches, abrasions, stone chips, collisions and any other damage. Reaction caused by abrasives, detergent, waxes, moisture, corrosives emissions or substances. Blemishes or blistering caused by rust. Repairs carried out other than Peter James Motor Group. Starts 11th February 2013.